Module 6
Finding & Working with Clients
Finding & Working with Clients
Where to Source Traffic
Different client sources come with unique benefits and risks.
Source: Large EU/US VoIP Providers
Advantages: Stable volume, reliable payments, long-term contracts.
Disadvantages: High competition, strict entry process.
Disadvantages: High competition, strict entry process.
Source: Wholesale Platforms (VoIPSwitch, iTelSwitch, MyVoipTraffic)
Advantages: Global reach, many routes, flexible deals.
Disadvantages: Quality varies, requires testing, risk of fraud.
Disadvantages: Quality varies, requires testing, risk of fraud.
Source: Telegram / Discord / Skype Communities
Advantages: Fast deals, easy to find buyers/resellers.
Disadvantages: High scam risk, low transparency.
Disadvantages: High scam risk, low transparency.
Source: LinkedIn Groups & Forums
Advantages: Professional leads, vetted contacts.
Disadvantages: Slower, fewer deals than platforms.
Disadvantages: Slower, fewer deals than platforms.
Source: Direct Referrals
Advantages: Trusted introductions, best quality.
Disadvantages: Limited availability, low volume.
Disadvantages: Limited availability, low volume.
How to Vet and Test Inbound Traffic
How to Vet and Test Inbound Traffic
Testing is critical to prevent fraud and ensure route profitability.
Use the following checklist before scaling traffic.
Testing is critical to prevent fraud and ensure route profitability.
Use the following checklist before scaling traffic.
Check | Description | Good Value |
ASR (Answer Seizure Ratio) | % of calls successfully connected. | > 40% |
ACD (Average Call Duration) | Average talk time per connected call. | > 2 minutes |
CPS (Calls per Second) | Measures traffic load stability. | < 3 CPS |
CLI (Calling Line Identification) | Verifies if caller ID is displayed correctly. | Proper CLI shown |
FAS (False Answer Supervision) | Detects early billing or fake connections. | 0% |
Voice Quality | Listen for jitter, latency, echo, or distortion. | Clear, stable audio |
Agreements & Rates
Traffic agreements define pricing, volume, and quality terms.
Always use clear written contracts to protect your business.
Contract Essentials:
• Traffic Agreement: routes, buy/sell rates, expectations.
• Payment Terms: prepayment preferred; postpaid is risky.
• Dispute Resolution: define how billing or quality issues are handled.
Example Rate Table:
Traffic agreements define pricing, volume, and quality terms.
Always use clear written contracts to protect your business.
Contract Essentials:
• Traffic Agreement: routes, buy/sell rates, expectations.
• Payment Terms: prepayment preferred; postpaid is risky.
• Dispute Resolution: define how billing or quality issues are handled.
Example Rate Table:
Destination | Buy Rate (USD/min) | Sell Rate (USD/min) | Margin |
Nigeria Mobile | 0.045 | 0.065 | 0.020 |
Ghana Mobile | 0.060 | 0.080 | 0.020 |
Kenya Mobile | 0.030 | 0.050 | 0.020 |
Cameroon MTN | 0.055 | 0.075 | 0.020 |
Uganda Airtel | 0.035 | 0.055 | 0.020 |
Practical Workflow with Clients
Lead Generation
Find clients via LinkedIn, platforms, or referrals.
Qualification
Ensure client has real traffic and budget.
Testing
Provide test route and evaluate ASR/ACD
Agreement
Negotiate buy/sell rates and payment terms.
Scaling
Increase traffic volume after confirming stability
Best Practices for Client Management
Avoid losses and ensure long-term cooperation.
- Prepayment or EscrowAlways demand prepayment or use escrow to avoid scams.
- Backup InfrastructureKeep spare gateways, SIMs, and internet providers.
- Daily MonitoringTrack ACD, ASR, and CPS every day; share reports with clients.
- Reputable Sources OnlyWork with verified platforms or trusted referrals.
- Client DiversificationDon’t rely on a single client — spread risk.
Client Acquisition & Traffic Flow
From first contact to continuous cooperation — the cycle of a profitable VoIP partnership.
From first contact to continuous cooperation — the cycle of a profitable VoIP partnership.
